Intervention Planning & Support
When Things Become Dangerous, You Need Calm Expertise
When someone you love is under the influence, situations can escalate fast. They may become violent, break laws, or have severe health consequences. In these moments, you’re not thinking clearly—you’re terrified, exhausted, and desperate to make it stop.
Our interventionists have defused thousands of crisis situations. We know how to help you move from panic to action, keep everyone safe, and solve the problems fueling the chaos
Relief from Constant Crisis
You know the feeling. Something sets them off and suddenly you’re dealing with screaming, threats, or worse. Maybe they’ve been arrested. Maybe they’ve harmed themselves or someone else. Maybe you found them unconscious and had to call 911—again.
It’s one crisis after another, and you’re bracing yourself for the next one.
Living like this takes a toll. You’ve lost the ability to relax, to trust, to have faith that things will work out. Your whole life revolves around managing their addiction and the disasters it creates.
You’re suffering, and it’s not your fault.
We help you de-escalate, manage crisis, and break the cycle. We’ll give you proven techniques we’ve used ourselves to defuse situations in the moment, and long-term strategies to reduce the frequency and intensity of future crises.
De-Escalating an Urgent Conflict
What to Do Right Now
If you’re in an active crisis, here’s what matters most:
Your safety comes first. If you or others are in immediate physical danger, call 911. No intervention strategy is worth risking your life.
Stay calm—even when they’re not. Escalating emotions feed the crisis. Speak slowly, keep your voice low, and avoid sudden movements. This isn’t easy when you’re terrified, but it matters.
Don’t argue or rationalize. When someone is intoxicated or in crisis, logical arguments don’t work. They’ll hear your words as attacks and escalate further. Focus on de-escalation, not resolution.
Create space if possible. Physical distance reduces tension. If you can safely move to another room or suggest a break, do it
How Our Interventionists Help Manage Crisis
When you connect with one of our interventionists during a crisis, we provide real-time coaching:
- Specific language to use (and avoid) based on your situation
- Strategies to de-escalate without giving in to manipulation
- Guidance on when to call emergency services
- Help processing what just happened and planning immediate next steps
Our techniques are rooted in time-tested methods and industry-leading practices. Research shows that immediate intervention prevents prolonged crisis. The sooner you get expert guidance, the faster you can stabilize the situation.
Moving from Crisis to Solution
Crisis de-escalation isn’t just about surviving today’s emergency. It’s about changing the patterns that keep creating emergencies.
After the immediate situation is stable, our interventionists help you:
- Identify the triggers. What keeps setting off these crises? Understanding the pattern is the first step to breaking it.
- Establish safety protocols. What will you do next time? Having a clear plan reduces panic and improves outcomes.
- Set boundaries that stick. Many crises are fueled by enabling behaviors. We help you draw lines that protect everyone—including your loved one.
- Prepare for the next conversation. When the crisis passes, there’s an opportunity to talk. We help you approach that conversation strategically.
You’re Suffering and It’s Not Your Fault
Over 48 million Americans struggle with addiction. That means millions of families are dealing with the exact same pain you’re experiencing right now.
We’re here to help you find a way through the constant fear, sleepless nights, and cycle of crisis.